Clinic team using Ascent AI Labs software on iPads
Human-first service · AI-first ops · Built to scale 10×

Engineer growth.
Operate the future.

Stop juggling a marketing agency, a social media freelancer, an automations contractor, and a CRM partner. Ascent AI Labs is the unified growth partner — brand, marketing, automation, and AI ops under one roof, engineered together and measured to ROI. HIPAA or non-HIPAA. Built to scale 10×.

10×
growth roadmap, designed to scale
<60s
AI response time, 24/7
1 team
systems · brand · marketing

Trusted by operators across industries

Meridian Health
Vita Medspa
Northstar Dental
Cardinal Wellness
Ashby & Co.
Lumen Services

About Ascent AI Labs

One integrated system. Three pieces that work as one.

Most teams stitch agencies, tools, and freelancers together and hope it adds up. We design the brand, the systems, and the AI as one engine — built by the same people, accountable to the same outcome.

Branding that drives ROI

Identity, messaging, and AEO/GEO/SEO designed to make every marketing dollar compound — not disappear.

Automations & systems

Operational flow and client commitments wired into one source of truth — fewer drops, faster delivery, calmer teams.

AI agents, always on

Voice and chat agents that book faster, qualify smarter, and never let a lead fall through the cracks.

How it works together Talk to a founderNo agency middlemen. No handoffs.

The Real Problem

You don't need more vendors. You need one partner running the whole engine.

Most owners stitch growth together from five places — a marketing agency, a social media freelancer, an automations contractor, a CRM consultant, a web team. The result is fragmented spend, conflicting data, and no one owning the outcome. Ascent AI Labs brings brand, marketing, automation, and CRM under one roof — engineered together, measured to ROI.

Small business owner watching missed message notifications light up the room
  • 01

    A different vendor for every channel.

    One agency for ads. Another for social. A separate CRM partner, a chatbot company, a web team. Five invoices, zero accountability.

  • 02

    Nothing talks to anything.

    Your CRM doesn't know what marketing spent. Your automations don't know what your ads said. The data lives in silos and the strategy lives nowhere.

  • 03

    Constant interruptions.

    Status calls with each vendor. Pitches from SEO and chatbot companies you never asked for. Your calendar belongs to other people.

  • 04

    Leads slip through the cracks.

    Follow-ups fall between tools. Prospects go cold while teams point fingers. You're paying for stacks you don't fully use.

The Ascent Growth Engine

One integrated system. Five stages that compound.

We don't sell software. We install the operating system that captures every opportunity your business is already paying to create.

Hands shaping a glowing growth dashboard and pipeline
01

Capture

Turn attention into qualified intent.

Precision SEO, paid acquisition, and high-converting site experiences engineered around the offer that actually books.

+62% qualified leads
02

Nurture

Stay top-of-mind without lifting a finger.

Multi-channel sequences across SMS, email, and voice that warm leads with empathy—never noise.

11× touchpoints / lead
03

Convert

Close the loop in minutes, not days.

Instant AI response, calendar handoffs, and human escalation. Your team only sees leads ready to talk.

47s avg. response
04

Retain

Reviews, referrals, and recall on autopilot.

Post-visit feedback, reactivation, and loyalty workflows that compound your reputation and lifetime value.

3.4× referral rate
05

Scale

Brand and marketing engineered to grow.

Brand systems, content engines, and performance marketing that turn proven unit economics into category leadership and new market expansion.

10× growth roadmap

The Ascent Method

From systems to brand to scale. A six-step path to 10×.

Our process is sequential by design. Each step is a deliverable. Each deliverable is a compounding asset for the next.

Strategy team collaborating around floating green holographic dashboards
  1. 01
    Discover

    Growth Leak Assessment

    Free 15–30 minute intro call (or chat with Ashley AI). We map your workflow reality, current funnel, response time, brand, and competitors. You leave with a clear 90-day ROI map—not a sales pitch.

  2. 02
    Architect

    Proof-of-Concept Systems Design

    We design your CRM, intake, booking, and AI receptionist—HIPAA or non-HIPAA, calibrated to your category. Built end-to-end so brand, marketing, and ops connect to one source of truth.

  3. 03
    Brand

    Identity & Positioning that Sells

    Sharpened messaging, visual identity, and a website built to be found (AEO + GEO + SEO) and built to convert. Branding is treated as a revenue lever—every asset is tracked back to pipeline.

  4. 04
    Activate

    Marketing & Acquisition Engine

    Paid media, organic content, AI-optimized blog & social (Apex Active), and review/reputation automation—engineered around the offer that actually books. Every channel attributed to revenue.

  5. 05
    Operate

    AI Automation + Ashley AI

    24/7 voice + chat receptionist, multi-channel nurture, instant response, smart follow-up, no-show recovery, and clear escalation to a real human—always.

  6. 06
    Compound

    ROI Dashboards & 10× Scale

    Live dashboards: leads captured, appointments booked, follow-ups sent, revenue attributed. Quarterly reviews and continuous optimization. Optional managed ops keeps the flywheel turning.

Proof Lab · Real Results

Battle-tested in our own clinic. Deployed for yours.

Ascent Trim & Wellness is our HIPAA-compliant proof lab in Colorado Springs — a real, operating clinic where we build, test, and refine every workflow before it touches a client. What works for us, works for you.

10–15hrs
saved per week
on admin tasks
20–30%
cost reduction
operational savings
48hrs
to first results
not months
cheaper to keep
than to acquire new

Featured Case Study

Ascent Trim & Wellness

ascenttrim.com →
$19
Customer Acquisition Cost
down from $150+ industry average
30%
Operational cost reduction
across the clinic
2+ hrs
Saved daily
on admin tasks
25%
More repeat customers
via automated follow-ups

Ashley AI · Voice Receptionist

Handles calls with warmth. Escalates to a human when needed.

Business-specific, context-aware AI agents that sound natural, route cleanly, and respect HIPAA boundaries. Inbound service inquiries, outbound quiz follow-ups, after-hours bookings — Ashley books, reschedules, and follows up 24/7. Customers never get ghosted.

ROI & Attribution Dashboard

Every dollar of brand & marketing tracked to revenue.

Live dashboards show leads captured, appointments booked, follow-ups sent, and revenue attributed by channel. Branding and marketing aren't cost centers — they're measured line items in your pipeline.

Talk to a founder — or chat with Ashley AI.

Growth Leak Assessment

A 30-minute diagnostic. A 90-day map.

Before we propose anything, we audit your funnel and benchmark it against the top performers in your category. You leave with a plan—whether you work with us or not.

  • Where your inbound is leaking before it ever books.
  • How fast you respond vs. your top three competitors.
  • Which campaigns are quietly subsidizing the rest.
  • The single highest-leverage system to install first.
  • Request your assessment
Network of growth automations

Human-First AI Philosophy

AI should disappear into the experience—not announce itself.

We design systems where automation handles the repetitive, the slow, and the easily forgotten—so your people can do what only people can do: build trust, listen well, and deliver service worth talking about.

  • Always escalates to a person.
    A real human is one tap away on every interaction.
  • Trained on your voice.
    Tone, vocabulary, and category nuance—calibrated to you.
  • Custom-built compliance.
    Non-HIPAA for general businesses. HIPAA-grade for healthcare. Built to fit.

Packages

Four ways to partner. One standard of craft.

One team running brand, marketing, and AI ops together — bundled into a clean step-up path. AI efficiency drops the cost where it can; human craft holds its value where it must.

Launch

Entry-level automation and awareness for small operators starting their digital transformation.

$950/ month
+ $600 setup
  • Business Connect Starter — local intake, CRM & review automation
  • Organic Social Starter — 3 posts/wk + 4 edited reels/mo
  • Light ads advisory — quarterly strategy call + spend plan
  • Quarterly AI-assisted blog posts, polished by our team
  • Monthly performance dashboard
Start here

Foundation

Core automation paired with a paid-ads channel and managed social — for growing clinics & service businesses.

$2,200/ month
+ $1,500 one-time setup
  • Foundation tier: site build, full GHL stack, Ashley AI chat receptionist
  • Choice of Google Ads or Meta Ads with funnel + video
  • Enhanced social — 5 posts/wk, 4–6 reels, 3 hrs content/mo
  • AI-optimised blogs + landing-page copy, human-refined
  • Quarterly strategy review across automation & campaigns
Build the foundation
Best value

Growth

Advanced AI ops with multichannel paid media and enterprise social — for teams delegating most of the work.

$4,500/ month
+ $2,500 one-time setup
  • Growth tier: Ashley AI voice calling, advanced analytics & forecasting
  • Complete Ads — unified Google + Meta with cross-platform funnel
  • Enterprise social — 12 reels/mo, 4 hrs content, 3 mo free Meta ads
  • Ongoing AI-assisted blog + landing-page updates
  • Unified dashboards — automation + campaign ROI in one view
Choose Growth
HIPAA — Healthcare

Full Protection

HIPAA-compliant transformation with enterprise marketing for clinics and regulated multi-location practices.

$6,500/ month
+ $5,000 one-time setup
  • Full HIPAA stack: encryption, BAAs, SOC 2, audit-ready logs
  • Ashley AI — HIPAA-compliant 24/7 voice receptionist + patient portal
  • Enterprise marketing — PR, brand positioning, multi-location support
  • Dedicated compliance + marketing + creative team
  • AI-assisted webinars, nurture funnels & reputation management
Talk to us

Blog & copy included in Foundation and above. Website maintenance included with Growth and Full Protection.

Real-time growth dashboard

Why Ascent AI Labs

A consulting firm that ships. An engineering team that listens.

Operator DNA.
Founded by service operators and growth engineers—not generalists. We've sat in your chair.
One accountable team.
Strategy, creative, engineering, and analytics under one roof. No vendor relay race.
Outcomes, contracted.
Every engagement is tied to a measurable business metric—not a deliverable count.
Compliance, custom-built.
Non-HIPAA for general business. HIPAA-grade for healthcare. Architecture that fits you.

Leadership

Senior operators. No layers between you and the work.

Don Murray — Founder & Chief Architect
Don Murray
Founder & Chief Architect

U.S. Military Veteran. 25+ years building businesses across industries. Founded Ascent Trim & Wellness (our HIPAA-compliant proof lab) and Ascent AI Labs on one principle: clear escalation to a real person—always.

Rob Thompson — Co-Founder & CTO
Rob Thompson
Co-Founder & CTO

U.S. Military Veteran. MBA and master programmer. Bridges technical possibility with practical profitability—architecting AI systems that work in real operations, not just on paper, and scale with the business.

Ashlesha Moharana-Almeida — Co-Founder & CMO
Ashlesha Moharana-Almeida
Co-Founder & CMO

10+ years in corporate branding and marketing across healthcare, wellness, professional services, and small business operations. Scales companies with brand systems that drive ROI—measurable acquisition, retention, and revenue growth.

Testimonials & Case Studies

Quiet operators. Loud results.

"Within 60 days we'd closed the response-time gap and our booked-consult rate jumped 38%. It felt less like vendor work and more like hiring a partner."
Dr. Helena Reyes
Dr. Helena Reyes
Medical Director, Cardinal Wellness
"They rebuilt our entire customer journey end-to-end. The team is calm, sharp, and genuinely allergic to fluff."
Jordan Wells
Jordan Wells
Owner, Vita Medspa Group
Small Business
+184%

New bookings in 90 days for a 3-location service business.

Wellness Clinic
$1.4M

Recovered annual revenue from reactivated members & lapsed customers.

Med Spa
47s

Average inbound response time, down from 4h 12m baseline.

Growth Assessment

Find the leak. Map the ascent.

A 30-minute conversation with a senior strategist. You'll leave with a clear, prioritized plan—on us.